An exciting new feature in Microsoft Lync Server 2010 is the Audio Test Service. This built-in tool allows you to place a test call prior to making a real call, to ensure there aren’t any severe network or other issues that might affect the quality of your call.
Easy to Use
There are tools available for OCS 2007 R2, such as the Deployment Validation Tool and the VoIP Test Set, that can also help to monitor and evaluate call quality. But these tools are unfortunately hard to deploy and manage, and so their usefulness has been diminished.
But now you can place a test call directly from the Phone tab in Lync 2010, simply by clicking on Check…
This places a call into the Audio Test Service in Lync Server 2010…
You are prompted to speak a few words, and then what you said is played back to you as it was heard by the Audio Test Service.
Call with Confidence
Laptop chugging away? Unclear how good your wireless connection really is at the hotel? This tool can help you ensure the best possible call quality before you make that all-important customer, or otherwise, call!