Mark Hickson

Musings on Microsoft Unified Communications including Lync, Office Communications Server, and Exchange Server Unified Messaging.

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Wednesday, September 26, 2012

Microsoft Canada is hiring!

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Are you an Exchange Specialist looking for a new opportunity and challenge? Microsoft Canada is hiring! Please see http://lnkd.in/UQQX2z fo...
Tuesday, April 10, 2012

Free Lync Training!

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From http://mctreadiness.com/MicrosoftCareerConferenceRegistration.aspx?pid=316 Deploying, Configuring, and Administering Microsoft Lync Se...
2 comments:
Friday, March 2, 2012

The Importance of User Experience: Part 2

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As I mentioned before , I recently presented at the Know Your Alternatives conference in Toronto about the importance of a Simplified User ...
1 comment:
Monday, January 23, 2012

The Importance of User Experience

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I will be presenting at the upcoming Know Your Alternatives conference in Toronto on February 9, 2012.  If you’re in town I hope you can jo...
1 comment:
Friday, December 23, 2011

‘Tis the Season for Snow Days … Will you stay Productive?

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The season is upon us, in my part of the world, for “unexpected” snow storms and massive traffic jams, both of which lead inevitably to big-...
Tuesday, November 22, 2011

Tip: Stop sharing your desktop for PowerPoint presentations

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A very common scenario today is for a person to present a PowerPoint presentation to one or more remote attendees using some sort of web con...
29 comments:
Thursday, October 13, 2011

Lync Management and Operations: Monitoring and Troubleshooting Lync Calls

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I’d like to call your attention to a very useful set of videos covering Monitoring and Troubleshooting in Lync Server 2010, posted by our f...
1 comment:
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Mark Hickson
Oakville, Ontario, Canada
Productivity Solution Specialist at Microsoft Canada helping organizations to streamline business processes and empower their employees to be more productive.
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